NEW SHIPPING CHARGES - Flat Rs 99 on less than Rs 500 in CART and above that no charges

Shipping Rates & Policies

Shipping

  • How long will my order take to arrive?

    An estimated delivery time is displayed on the Order Summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location.

    Sometimes, delivery may take longer due to bad weather, flight delays, political disruptions and other unforeseen circumstances. In such cases, we will proactively reach out to you. Please check your emails and SMS regularly for such updates.

    To check the delivery time in different cities across India, read more...

    Delivery within 2 business days
    Your order will typically reach your doorstep within 2 business days as per:

    Delivery in 2-5 business days
    For Non Metros and cities not mentioned above, usually your order should reach your doorstep within 5 business days from the time it was confirmed with us. In few locations, the delivery may take longer, depending on the accessibility of your location by our logistics partners.

  • Are there any shipping charges?

    Babumoshay.com offers very nominal shipping on most products in India on certain value as specified. On products belonging to Babumoshay.com Add-on program, nominal shipping charges are applicable. To avoid paying shipping charges, just buy this product along with anything else from our website. Please note that this shipping charge is different from our Cash on delivery convenience fee. This is a fee of Rs. 50 that we charge . The Cash on Delivery convenience charge and the shipping charge would not be included in the refund value of your order as these are non-refundable charges.

  • Why is the delivery time different for different products?

    Some products in our catalogue are directly shipped from these partner locations. These are marked as "Sold by Partner" and usually take 5-8 business days to reach your doorstep.

    Some products in our catalogue are heavy or bulky and shipped through our surface logistics partner. These orders may usually take 12-15 business days and their delivery may not be possible at a few select locations.

    Some furniture category items in our catalogue are made especially on your request and delivery would take longer than usual. Also, delivery may not be possible at a few select locations. Please read the details available on the product page carefully before placing the order.

  • Will I receive my order in a single package?

    Your order may contain products marked as "Sold by Babumoshay", "Sold by Babumoshay partners" or "Bulky Item". Each of these categories have different estimated delivery times:

    All "Sold by Babumoshay" products will reach you in a single package.

    Each "Sold by Babumoshay partners" product will reach you in separate packages and may reach you on different days.

    "Bulky items" will reach you in a separate package(s).

  • Can I expect delivery on all days of the week?

    You can expect delivery of your order on business days. Business days are defined as all working days from Monday to Saturday, excluding national and state holidays.

  • Why did I receive a partial Order?

    Please check if your order contains items with different delivery time. Items with different delivery time are shipped to you separately so please don’t worry your item is on its way.
    In some instances, there could be an item in your order that may have failed our Quality Check, which is done prior to dispatch, and don't have an alternate QC passed item. In such an event you may be sent that part of the Order that is available in stock. Be assured that we will make every attempt to procure the product/s unless cancelled by you.
    In case we are unable to fulfill your purchase we will refund you the payment made towards that item.

  • I am going out of town. Can you expedite my delivery?

    We, at Babumoshay take immense pride in being lightening fast. The current logistics infrastructure in India today doesn't allow us to expedite further at this time.

  • What is Babumoshay shipping policy?

    Babumoshay.com Nationwide Shipping Policy
    Babumoshay.com promises to provide you with a best-in-class shopping experience at every step of the way. We assure you that all due precautions are taken so that your package reaches you intact. We take pride in delivering on time, every time!! If you have shopped with us earlier, we are of course confident that you already vouch for us.

    FREE Shipping
    Babumoshay.com offers absolutely free nationwide shipping on many products. On products belonging to the Babumoshay.com Add-on program, nominal shipping charges are applicable. To avoid paying shipping charges, just buy this product along with anything else from our website. Please note that this shipping charge is different from our Cash on delivery convenience fee. This is a fee of Rs. 50 that we charge only on COD orders and is completely waived off for all prepaid orders.

    ESTIMATED DELIVERY TIME
    Delivery within 2 business days*
    Your order will typically reach your doorstep within 2 business days if it is being shipped to the following areas
    - Delhi NCR (Delivery within 24 hours in select locations)
    - Metros
    - Select major cities given below:
    An estimated delivery time is displayed on the Order Summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location.

    LIST OF CITIES WITH DELIVERY WITHIN 48 HOURS

    Metros State Capitals Other Major Cities
    Bengaluru Bhubaneswar Ahmedabad
    Chennai Gandhi Nagar Cuttack
    Delhi/NCR Lucknow Nagpur
    Hyderabad Patna Pune
    Kolkata Ranchi Vadodara
    Mumbai    

    Delivery in 2-5 business days
    For Non Metros and cities not mentioned above, usually your order should reach your doorstep within 5 business days from the time it was confirmed with us. In few locations, the delivery may take longer, depending on the accessibility of your location by our logistics partners.
    Sometimes, delivery may take longer due to bad weather, flight delays, political disruptions and other unforeseen circumstances. In such cases, we will proactively reach out to you. Please check your emails and SMS regularly for such updates.

    Shipping from partner locations
    To provide you with a plethora of shopping options, we have partnered with several brands. Some products in our catalogue are directly shipped from these partner locations. These are marked as "Sold by Partner" and usually take 5-8 business days to reach your doorstep.

    Heavy or bulky items
    Some products in our catalogue are heavy or bulky and shipped through our surface logistics partner. These orders may usually take 12-15 business days and their delivery may not be possible at a few select locations.

    Furniture items
    Some furniture category items in our catalogue are made especially on your request and delivery would take longer than usual. Also, delivery may not be possible at a few select locations. Please read the details available on the product page carefully before placing the order.
    *Business days are defined as all working days from Monday to Saturday, excluding national and state holidays.

  • Tracking

  • How do I track my Order?

    Use the amazing Track Order Facility on the top right corner of the website.

    Track your Order via SMS
    To know your order status, SMS "OS(space)(last five digits of your order number)" to 9266662440. For Example: SMS "OS 12345" where 12345 are the last 5 digits of your order number.

  • I used my tracking number to check the details my shipment but the information is not clear to me.

    Courier companies use certain standard abbreviations and terminologies. Some of the most commonly used terms are explained below. If it didn't answer your question please call us.

    In transit Your order is on its way to your city
    out for delivery Your order has reached your city and we will attempt to deliver it today
    Hold at hub We tried delivering your order at least once and we will try again in 48 hours
    RTO in transit Your order was undelivered and is on its way back to our warehouse.
  • I should have received my order by now but I haven't. What do I do?

    If you have the tracking information (reference number and name of the Courier partner) please visit the courier partner's site and check for your Order. You can call the courier partner with your reference number for clarification. If you are not happy with the information, do give us a call with order number and we will be happy to help you.